Certainly, you can change your order at no cost providing it has not been filled or despatched already. Should you wish to make a change then please contact us via phone or email quoting your order number.
We encourage you to feel safe with your purchase decision and we back our products and quality. We offer a 7 DAY MONEY BACK GUARANTEE - All orders place with Ambient Lounge (NZ) Ltd are covered by a 7 day money back guarantee. If within 7 days of receipt you are not satisfied with your order, you are entitled to an identical replacement (if in stock) or a refund of the cost of the goods (excluding all delivery costs) providing the goods have not been used. Goods purchased on our website can be returned for a full refund under our refund policy provided that you have first contacted us within 7 days of the purchase and the goods are then returned in a condition deemed suitable by us for resale. Please note that we cannot refund any cost for postage that you may have paid, unless we have sent you an item incorrectly or the item is deemed to be faulty. Please note, we individually check all returns and if we consider the fault to be as a result of self-damage, then a refund will not be given.
For your own protection when returning any goods, we suggest that you use recorded delivery, requiring our signature upon receipt of the goods, as we will not issue refunds for any goods that fail to reach us. Your statutory rights are not affected. Please contact us before any return. Returns should be sent to: P.O Box 2168 Mornington, Victoria, Australia, 3931
Demand for our bean bags has been very high and despite our best intentions, we may temporarily be out of stock of some items or colours. Our automated ordering service will not allow orders to process when there are stock-outs. Please contact us to find out how long we may be out of stock and we will get back to you within 24 hours.
Your purchase is secure with us. Ambient Lounge is an online retailer of designer bean bags. We aren't a bank. That is why we use New Zealand's most trusted payment provider - PayPal - to process our transactions. We have full SSL certification please take note of the padlock on the ordering page.
We have many requests for functions and multi-purchases. We offer discount on such bulk purchases to private consumers and non-wholesale businesses. If you would like to enquire about a bulk discount, please use our contact form only orders of 10 or more will be considered for any discounts.
AMBIENT LOUNGE® - THE FUTURE OF BEAN BAGS & DOG BEDS SINCE 1998.
What do you think about when you imagine the future of living spaces? Is it a sculptural form of Kubrick’s ‘Space Odyssey’? Or is it a titanium tray of cocktails floating across to you … navigating through weightless, zero gravity modular lounges & bean bags designed for the pursuit of supreme comfort?
At ambient lounge® we’ve spent a lot of time thinking about the future - although from where we’re sitting, our chairs are infinitely more relaxing. That’s because our philosophy is that great furniture design shouldn’t be hard. In fact it should be soft & supportive… following every contour & curve of your body, blending into your home design & tactile, premium textures.
Which is why we’ve redesigned humble bean bags & dog beds & reimagined them for a brave new world. A world where style & structure are perfectly balanced. A world where interior & outdoor fabrics are as beautiful as they’re sustainable, soft, waterproof & hard wearing. A world where your pets cuddle on their luxury dog & cat beds & sleep peacefully in human comfort. A world where your contemporary home or apartment is a welcoming place.
THE VISION FOR BEAN BAGS, OUTDOOR BEAN BAGS & DOG BEDS
Ambient lounge® don’t create the bean bag or dog beds from your childhood. Ours are a designer bean bags that are objects of beauty globally .. bringing resort living into living rooms, decking & balconies from Toyko to Santiago. We're redefining home offices & B2B commercial spaces. Our Australian designed, globally distributed brand of luxury bean bag furniture are unequivocally a class above.
ambient lounge® believe the future of bean bags is iconic design & blissfully relaxing. The future of home cinema furniture is disruptive, modular, beautiful & practical. The future of bean bag filling is sustainable & Australian-made. The future of dog beds are luxurious, chew resistant & hygienic. The future of home accessories is tactile, complimentary & warm. The future of outdoor bean bags are luxurious but tough enough to leave outside in harsh Australian conditions.
The future is now …
ambient lounge® - live in soft luxury
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